News & Events



CSSP and BCBSNC - Red White and Blue Update

December 31, 2015

CSSP is proud to partner with Blue Cross Blue Shield to make this important training available.  We are humbled to be a part of this work to increase access to health and behavioral health resources for all of our veterans, service members and their families.



BCBSNC Media Line: 919-765-3005

BCBSNC Online Newsroom:

For Immediate Release: Nov. 11, 2014


BCBSNC’s Red White and Blue NC Program Highlights Veterans

Issues and Resources

• Roughly 74 percent of veterans in North Carolina seek care from private sector health care

providers or facilities.

• Program offers free training for North Carolina health care professionals who may care for


• BCBSNC rewards community-based primary care practices for taking the courses, which

also count toward achieving continuing education credits.


CHAPEL HILL, N.C. – Blue Cross and Blue Shield of North Carolina (BCBSNC) recognizes

that service men, women and their families have unique health care needs, and is doing its part

to ensure that veterans receive the tools, resources and treatment to tackle many common issues

they face through its Red White and Blue NC program.


Nearly 74 percent of North Carolina veterans seek treatment at non-Veterans Affairs facilities1,

and medical professionals may not be aware of their patients’ military backgrounds. The

program, which launched in 2014, is an educational effort that takes a two-part approach

through the website The website shares trusted resources and tools

available to veterans and their families, and offers free training to the health care professionals

across North Carolina. BCBSNC training opportunities teach doctors and hospitals how to better

understand a patient’s military history and how to provide or direct appropriate care for veteran



For veterans and their families: promoted to BCBSNC

customers offers a comprehensive list of third-party-endorsed toolkits and resources for

health care, living with post-traumatic stress disorder (PTSD) and other life issues like

education, finding employment, parenting, and much more.


For health care professionals: BCBSNC collaborated with North Carolina Focus on

Service Members, Veterans and their Families to develop a course curriculum that helps

doctors and nurses better understand the common issues and health care concerns that

veterans face. The military courses also count toward achieving continuing education



“Many of our service members, veterans and their families experience things we can’t anticipate

or imagine, and they have needs others may not consider. Red White and Blue NC courses offer

a perspective that health care professionals will find helpful to provide high quality care for our

veterans across the state,” said Laurie Champagne, senior strategic advisor for BCBSNC and

former Air Force nurse during the Gulf War. Laurie has participated in the program’s

development since 2013.


Available course topics

Taking a Military History

Traumatic Brain Injury Veterans Affairs 101

Assisting Veterans in Crisis


These trainings are online, require only basic computer skills, and are provided at no cost.

Additional course topics currently in development include Military Family Issues, Issues

Affecting Women and Do’s and Don’ts.


Community-based primary care practices are rewarded for taking the courses through

BCBSNC’s value-based program, the Blue Quality Physicians Program. The program offers

increased payments to practices for meeting a comprehensive set of high quality standards.

BCBSNC courses are available online on



Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care

products, services and information to more than 3.84 million members, including

approximately 1 million served on behalf of other Blue Plans. Since 1933, the company has

served its customers by offering health insurance at a competitive price and has served the

people of North Carolina through support of community organizations, programs and events

that promote good health. Blue Cross and Blue Shield of North Carolina was recognized as one

of the World’s Most Ethical Companies by Ethisphere Institute in 2012, 2013 and 2014. Blue

Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue

Shield Association. Visit BCBSNC online at All other marks are the property of their

respective owners.